Name: AOTM ePOS
Address: The Bran, Bush Park Road, Teddington, Greater London, TW11 9JE, GB
Telephone: 0203 632 1003
Price range: ££

Question 1

What types of businesses do you work with?

Accepted Answer

We support a wide range of businesses including bars and restaurants, cafes, takeaways, car washes, grocery shops, barber shops, beauty and nail salons, pizza shops, flower shops and delis — and many more.

Question 2

Do you provide installation and training?

Accepted Answer

Yes. Every solution includes full installation, professional guidance and hands-on training so your team is confident from day one. We also provide ongoing technical support.

Question 3

Are your payment systems secure?

Accepted Answer

Absolutely. Our card clearing gateways are PCI-DSS Level 1 compliant and fully secure, protecting both you and your customers on every transaction.

Question 4

What is Cloud Caller ID?

Accepted Answer

Our ePOS software supports modern VOIP and cloud-based phone lines. When a customer calls, it instantly matches their number and displays their name, address and order history on your till screen — speeding up service and reducing errors.

Question 5

Can I take online orders and bookings?

Accepted Answer

Yes. We offer commission-friendly online ordering modules and a 24/7 table reservation system that integrate directly with your ePOS.

Question 6

Do you offer bespoke software?

Accepted Answer

We do. Alongside our off-the-shelf products, we build custom software, websites and marketing solutions tailored to your exact requirements.

Question 7

How do I get a quote?

Accepted Answer

Call us on 0203 632 1003, message us on WhatsApp, or complete the contact form and we will get back to you with a free, no-obligation consultation and quote.

Question 8

How long has AOTM ePOS been trading?

Accepted Answer

We were established in 2000 and have been delivering reliable business technology for over two decades, with more than 5,000 satisfied clients across the UK and worldwide.

Question 9

Can your ePOS handle multiple locations?

Accepted Answer

Yes. Our systems are fully scalable and support multi-site businesses, letting you manage sales, stock, staff and reporting across all your locations from one dashboard.

Question 10

What ePOS hardware do you supply?

Accepted Answer

We supply and install a full range of hardware including touch-screen terminals, waiter tablets, card payment machines, cash drawers, receipt printers and multi kitchen printers — all fully integrated with your till.

Question 11

Do your tills work offline?

Accepted Answer

Yes. Our ePOS keeps working even if your internet drops, then automatically syncs your data back to the cloud once the connection is restored, so you never miss a sale.

Question 12

Can customers order online without commission?

Accepted Answer

Absolutely. Our online ordering runs through your own branded website and app with little or no commission, so you keep far more of every order compared with third-party platforms.

Question 13

Do you offer table management and waiter tablets?

Accepted Answer

Yes. Our restaurant ePOS includes visual floor plans, table management and handheld waiter tablets so orders go straight from the table to the kitchen printers.

Question 14

Is there a postcode lookup for deliveries?

Accepted Answer

Yes. Our software includes the latest postcode database lookup and address map view, so delivery addresses are found and mapped in seconds — perfect for takeaways.

Question 15

What support do you provide after installation?

Accepted Answer

Every client receives ongoing technical support from our experienced team. Support is available by phone, WhatsApp and email, with response times based on your chosen support plan.

Question 16

Do you also build websites and handle marketing?

Accepted Answer

Yes. Alongside ePOS, we provide professional web design, bespoke software development and social media & digital marketing services to help grow your business online.

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