Services
Cloud Caller ID
Know your customer the moment they call
Cloud Caller ID
Our ePOS software fully supports modern VOIP and cloud-based phone lines. When a customer calls, their number is instantly matched — loading their name, address and order history straight onto your till screen for faster, more personal service.
Instant customer recognition on incoming calls
Auto-load delivery address and order history
Works with modern VOIP & cloud phone systems
Faster order taking and fewer mistakes
Postcode database lookup and address mapping
A more personal experience for repeat customers
Why choose AOTM ePOS for cloud caller id
Every phone call is an opportunity to impress. With AOTM Cloud Caller ID, the moment a customer rings, their details appear instantly on your till — name, delivery address and full order history — so your team can greet them by name and take their order in seconds. It is a small touch that makes a big impression, speeds up service and cuts costly mistakes.
At a glance
Instant customer recognition on incoming calls
Auto-loads name, address and order history
Works with modern VOIP and cloud phone lines
Faster order taking, fewer errors
Recognise every caller instantly
The moment the phone rings, our software matches the number to your customer database and loads their profile straight onto the till screen. Your team can answer with a warm, personal welcome and get straight to the order — no fumbling for details, no repeated questions.
Take orders faster and more accurately
With the customer’s saved address and previous orders on screen, delivery details are correct first time and repeat orders can be rung through in moments. That means shorter calls, fewer mistakes and a smoother experience for everyone during your busiest periods.
Built for modern phone systems
Cloud Caller ID works seamlessly with modern VOIP and cloud-based phone lines, with postcode lookup and address mapping built in. It is a natural extension of your ePOS system, not a bolt-on that needs babysitting.
A more personal service that builds loyalty
Customers notice when they are recognised and looked after. By making every call feel personal and effortless, Cloud Caller ID helps turn occasional callers into loyal regulars who keep coming back to you.
Frequently asked questions
Everything you need to know about cloud caller id from AOTM ePOS.
Enquire about Cloud Caller ID
Tell us about your business and our team will get back to you with a free, no-obligation consultation and quote for cloud caller id.